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Agency Ventures into Cyberspace Meetings

FrontLines - December-January 2009-10


USAID’s long-distance communication just got easier and more technologically advanced with a new system that allows employees to hold meetings with colleagues around the world.

Defense Connect Online (DCO) is an online tool that allows multiple users to converse via webcam and headset. Users can view all participants in separate screens on their computer monitors and can also view and edit the same documents.

The Office of Military Affairs already uses the system to keep in contact with colleagues at field missions and regional combatant commands. The Office of Civilian Response plans to use DCO to keep in contact with Civilian Response Corps members deployed in the field.

Any USAID staff member can request a log-on from the Office of Military Affairs and use the system to organize meetings and invite anyone— even people who don’t have DCO accounts—to participate. Documents can be uploaded for all participants to access. For users in areas of low Internet connectivity, DCO offers a lowbandwidth text chat option.

Maj. James Weare, a U.S. Army Fellow on rotation to the Office of Civilian Response, has previously used DCO in militarycivilian planning exercises. “You can see the reaction on the other parties’ faces and see if they really get what you’re talking about—in real time,” he said.

The Office of Civilian Response also plans to use DCO for training, since it is difficult for Civilian Response Corps members in overseas missions to attend classes in Washington.

“[DCO] provides an interactive training environment regardless of the learner’s location [through a] collaborative learning process where information, ideas, images, and even work products can be developed anywhere by anyone with an Internet connection,” said Tim Sikes, a training coordinator in the Office of Civilian Response.

The Defense Information Systems Agency, which unveiled DCO in November 2007, offers free installation to U.S. agencies interested in using the system. Offices at USAID interested in using DCO should contact the Office of Military Affairs at (202) 712-4874.

 


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