ICASS

The International Cooperative Administrative Support Services (ICASS) system is the principal means by which the U.S. Government provides and shares the cost of common administrative support at its more than 200 diplomatic and consular posts overseas. In the spirit of the Government Performance and Results Act, the ICASS system seeks to provide quality services at the lowest cost, while attempting to ensure that each agency bears the cost of its presence overseas. ICASS, through which more than 250 agencies and offices obtained support services valued at more than $780 million in Fiscal Year 2002, is a break-even system; the charge to the customer agencies equals the cost of service inputs. The ICASS program was the recipient of the Vice President's Hammer Award in 1996 for reinvention in government.

Additional information on ICASS is available for download here