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USAID Employee Survey 2005

Information Services


USAID 2005 SURVEY: Margin Favorable -- Information Services

Question 2001 2002 2003 2004 2005 Change 02/01 Change 03/02 Change 04/03 Change 05/04
I can quickly and easily get information I need for my work 46.9 55.8 61.2 63.5 58.9 8.9 5.4 2.3 -4.6
Computer software/hardware support services meets my needs 59.0 64.6 70.5 73.1 58.9 5.6 5.9 2.6 -14.2
The Agencys Intranet is useful 77.8 81.1 82.2 84.9 73.4 3.3 1.1 2.7 -11.5
The E-mail system works well 62.3 76.8 71.8 87.8 83.5 14.5 -5.0 16.0 -4.3
Overall, Agency Information Services is meeting my needs 51.3 71.0 74.0 80.2 69.6 19.8 3.0 6.2 -10.6

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