USAID Employee Survey 2004
Administrative
Services
USAID 2004 SURVEY: Margin Favorable -- Administrative
Services
| Question |
2002 |
2003 |
2004 |
Change 03/02 |
Change 04/03 |
| The Customer Services Center is responsive |
41.9 |
39.9 |
45.6 |
-2.0 |
5.7 |
| The Travel Offices provided clear and relevant services |
53.2 |
54.2 |
55.5 |
1.0 |
1.3 |
| The "Forms" website is easy to use |
58.0 |
63.6 |
64.1 |
5.6 |
0.5 |
| I am satisfied with the maintenance in the building where I
work |
62.0 |
66.1 |
64.8 |
4.1 |
-1.3 |
| Overall, Administrative Services is meeting my needs |
53.9 |
57.3 |
60.8 |
3.4 |
3.5 |
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