USAID’s 2010 Federal Employee Viewpoint Survey Results
Accomplishing USAID’s mission depends on getting the right people in the right place, doing the right work, with the right skills, at the right time to pursue U.S. national interests abroad. To achieve this goal, USAID is continually enhancing and strengthening its human capital efforts. A major part of these efforts is reaching out to its employees and gathering feedback, and responding to the concerns and needs of USAID staff. USAID's success depends on the talent and motivation of its workforce. Recruiting and retaining the best and the brightest individuals depend, in large part, on the quality of the work environment.
The U.S. Office of Personnel Management (OPM) conducted the 2010 Federal Employee Viewpoint Survey (FedView) Government-wide during February and March 2010. This was the fifth time OPM has conducted a survey of Federal employees. It previously ran the survey under the name Federal Human Capital Survey in 2002, 2004, 2006, and 2008.
Overall, FedView focuses on employee perceptions regarding critical areas of their work life, areas which drive employee satisfaction, commitment, and ultimately retention in the workforce, at a Government-wide and Agency-specific level. It is used to guide human resource management strategies and practices, providing essential feedback on agency trends to allow senior leaders to set directions or guide further improvements. Additionally, it incorporates the Human Capital Assessment and Accountability Framework, whose five human capital systems define the standards and metrics for effective human capital management in the Federal Government.
The re-branded survey included new questions on work/life balance, and reorganized survey questions into new areas centered on the topics of work experience, work unit, agency, supervisor/team leader, leadership, and job satisfaction.
USAID employees’ response rate to the survey was 40.6% (749 total participants). The respondents provided important feedback. USAID will be incorporating employee feedback from the survey as it creates and revises strategies, policies, and services to ensure the organization has the human capital environment needed to help employees complete their job’s duties and enable USAID to accomplish its mission.
By looking at trend data, agency leaders will also see how far they have come and what remains to be done. To see USAID's 2010 results report, click on the link in the box above.
For more information on HCAAF, refer to OPM's website: www.opm.gov
To see the government-wide 2010 FedView results, go to www.fedview.opm.gov
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